Insights
Explore our library of resources for helpful tips, deep-dive analysis and blue-sky thinking, all researched and authored by Scotwork’s negotiation experts. See below for a wide choice of blogs, ebooks, whitepapers, course brochures and videos.
Explore our library of resources for helpful tips, deep-dive analysis and blue-sky thinking, all researched and authored by Scotwork’s negotiation experts. See below for a wide choice of blogs, ebooks, whitepapers, course brochures and videos.
My wife is currently involved as an executor in the finalising of an estate and recently this has involved the sale of a house. As you do, she engaged three estate agents to value the property and then chose one of them to act on behalf of her an...
你聽過的給談判者最糟糕的建議是什麼?我敢說不要向對方透露資訊一定是其中之一。 在成為談判者的路上,我們可能都聽過這樣的建議:“誰先開口,誰就是輸家”,或是“守口如瓶,沉默是金”。而實際上,不跟對手分享任何資訊,或是只分享非常有限的資訊,是在談判中最具破壞性的策略之一。
Q:面試遇到答不上來的問題怎麼辦? 磚家:可以嘗試問回去,比如:“我想瞭解一下您為什麼對這個問題感興趣?”或者,“不好意思,可以麻煩您澄清下這個問題嗎?”這樣一是給自己買時間思考,另外更重要的是,我們需要瞭解Questions behind Questions,即對方問題背後的問題。Behind a question lies a purpose. 找到對方的真實意圖,然後可以嘗試用重構(Reframe)的方式去回應對方的問題,比如:“我理解這不是一個XX的問題,而是一個YY的問題。”然...
隨著磚家的小豆包開始上學,我和他“談判”的機會也越來越多,有時是為了寫作業,有時是為了看電視,還有時是為了買霜淇淋,幾番交手下來,我也積累了一些經驗,分享在這裡找找共鳴。
Nick Ford - Director, Global Client Operations at WPP